The Customer Rules: The 39 Essential Rules for Delivering Sensational Service
Lee Cockerell • Crown Publishing Group • ISBN 9780770435608
The Customer Rules: The 39 Essential Rules for Delivering Sensational Service
Lee Cockerell • Crown Publishing Group • ISBN-13 9780770435608
ISBN-10 1768959544 • 2013
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ISBN 9780770435608 • Completeness 46
Cover quality: low resolution
Description
The former Executive Vice President of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business--any business--depends upon winning and keeping customers.
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